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Insurance & Coverage

Complete protection included with every rental. Drive with confidence.

What's Covered

Our comprehensive insurance coverage includes everything you need for peace of mind on the road.

Third-Party Liability

Covers damage you cause to other vehicles and property

Coverage Limit:

$100,000 / $300,000

Collision Coverage

Covers damage to your rental vehicle from accidents

Coverage Limit:

Full Coverage

Comprehensive Coverage

Covers theft, vandalism, weather, and other non-collision damage

Coverage Limit:

Full Coverage

Medical Payments

Covers medical expenses for you and your passengers

Coverage Limit:

Up to $5,000

Included in Every Rental

  • All damage to rental vehicle
  • Damage to third-party vehicles
  • Personal injury liability
  • Legal defense coverage
  • 24/7 roadside assistance
  • Emergency towing
  • Rental car while yours is being repaired
  • Glass and window damage
  • Tire and wheel damage

Deductibles

Regular Customers

Collision Damage

$500

Comprehensive Damage

$250

Glass Damage

$100

Partnership Partners

Collision Damage

$0 (Covered)

Comprehensive Damage

$0 (Covered)

Glass Damage

$0 (Covered)

Rideshare Coverage

Full Rideshare Coverage

Our insurance specifically covers Uber, Lyft, and other rideshare work. You don't need additional coverage.

No Additional Premium

Rideshare coverage is included in your rental rate at no extra cost. No hidden fees.

Protected Everywhere

Whether you're waiting for passengers, driving passengers, or between rides, you're fully covered.

Your Insurance + Ours

Our coverage works alongside your personal insurance to provide complete protection.

Your Insurance + Our Insurance

We recommend maintaining your personal auto insurance. Here's how our coverage works with yours:

  1. 1. Your personal insurance is primary and covers first
  2. 2. Our insurance is secondary and covers any gaps or additional expenses
  3. 3. You benefit from the highest level of coverage available

What's Not Covered

Our insurance does not cover the following situations:

  • Intentional damage
  • Damage from reckless driving
  • DUI/DWI violations
  • Use outside terms of agreement
  • Commercial use (except approved rideshare)
  • Racing or speed contests
  • Damage to rental car due to traffic violations
  • Wear and tear on tires/brakes

Filing a Claim

1 Report the Incident

Contact us immediately at 407-779-3846 or email info@exuberancecars.com. If there's an accident, call 911 first if anyone is injured.

2 Provide Documentation

Provide photos of damage, police report (if applicable), and contact information for other parties involved.

3 Claims Review

Our claims team reviews your documentation and determines coverage. We typically respond within 3-5 business days.

4 Resolution

We arrange repairs and handle all insurance details. You'll receive updates throughout the process.

Insurance Questions

Do I need my own insurance to rent from you?

Yes, you must have active auto insurance. Our coverage supplements your policy and provides additional protection.

What happens if I get a traffic ticket?

You are responsible for traffic violations. The ticket goes to the registered owner, and we'll forward it to you. You're responsible for paying fines.

Is there a grace period for minor damage?

Minor damage is covered under our comprehensive insurance. Normal wear and tear is not charged. We only charge for damage beyond normal use.

Are there surcharges for high-risk drivers?

We evaluate each driver individually. Drivers with serious violations may face higher deductibles or be ineligible. Contact us to discuss your situation.

Ready to Rent with Confidence?

Get complete insurance coverage included in your rental rate. No hidden fees, no surprises.

Start Your Rental