Frequently Asked Questions

We are based in Orlando, Florida. We have a fleet of 150+ vehicles available for rental to rideshare drivers and partners throughout the area.

You can reach us by phone at 407-779-3846, email at info@exuberancecars.com, or visit us in person in Orlando. We're available Monday-Sunday.

Exuberance Car Rentals is a premium used vehicle rental company operated by The Great House Auto Business Services (ABS) and owned by The Great House Ministries Intl Inc. We specialize in providing vehicles to rideshare drivers with an innovative partnership program that offers equity ownership.

We offer daily, weekly, and monthly rental options. Our pricing is transparent with no hidden fees. All rentals include comprehensive insurance, maintenance, and roadside assistance.

Our fleet includes 150+ premium used vehicles including sedans, SUVs, and crossovers from major manufacturers like Toyota, Honda, Ford, and Mazda. All vehicles are well-maintained and regularly serviced.

You must be at least 18 years old with a valid driver's license to rent from us. A clean driving record and current auto insurance are required.

Yes, you must have active auto insurance to rent a vehicle. Proof of insurance is required at pickup. Our comprehensive insurance coverage is included in all rental rates.

Yes! You can extend your rental by contacting us. Extensions are subject to vehicle availability and current pricing. We make it easy to adjust your rental dates.

All maintenance is included in your rental. If your vehicle needs service while you're renting, just contact us and we'll arrange everything. You won't pay a dime.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and digital payment methods. A valid payment method is required to secure your rental.

No hidden fees! Our prices include insurance, maintenance, roadside assistance, and unlimited mileage (on weekly/monthly rentals). What you see is what you pay.

Cancellations made 48 hours before your rental start date receive a full refund. Cancellations within 48 hours may have fees. No-shows are subject to the full rental charge.

Yes. If you cancel 48 hours or more before your rental start date, you receive a full refund. For cancellations within 48 hours, fees may apply. Contact us to discuss your situation.

A hold will be placed on your credit card as a security deposit, but no separate payment is required. This protects both you and us. The hold is released after your rental ends.

Our Partnership Program allows former rideshare drivers to become equity owners in Exuberance Car Rentals. Partners earn company stock, receive discounted rates, have voting rights, and help shape our future.

Former or current rideshare drivers (Uber, Lyft, etc.) with at least 6 months of experience qualify. You need a clean driving record, active insurance, and willingness to commit to a minimum rental level.

Stock earnings depend on your rental activity and commitment. Partners who maintain consistent monthly rentals earn regular stock allocation. The more active you are, the more equity you build.

Yes! Partners receive 15-20% discounts on all vehicle rentals. The more you rent, the greater your discount and equity benefits.

Yes! Partners have voting rights on major company decisions. Your voice matters and helps determine the direction of Exuberance Car Rentals.

Start by submitting our partnership application with your driving history. We'll conduct a background check and schedule an interview. If approved, you'll sign a partnership agreement and begin earning equity immediately.

If denied, you can still rent vehicles from us as a regular customer. We recommend improving your driving record or financial situation and reapplying later. Our team can provide guidance.

All rentals include comprehensive third-party, collision, and comprehensive coverage. You're protected in virtually all scenarios. No additional insurance purchase is necessary.

Our insurance has no hidden deductibles for our partners. Regular customers have a $500 collision deductible. Partner discounts on deductibles are available.

Yes! Our insurance specifically covers rideshare driving (Uber, Lyft, etc.). You can use our vehicles for rideshare work without any additional coverage.

Insurance does not cover intentional damage, traffic violations, or damage from reckless driving. Coverage excludes commercial use outside of approved rideshare work.

Yes, you must have your own active auto insurance policy. Our coverage supplements your insurance. Both are required to rent from us.

Maintenance is 100% included in your rental at no extra cost. Oil changes, tire rotations, repairs, and other services are all covered by us.

Contact us immediately. We'll arrange service or provide a replacement vehicle. You continue driving while we handle all repairs at no cost.

We partner with trusted mechanics throughout Orlando. Your vehicle will be serviced quickly by professionals. If repair takes time, we provide a loaner vehicle.

All rentals include 24/7 roadside assistance. If you have a flat tire, dead battery, or lockout, just call us. We'll send help right away.

Yes, you're responsible for fuel. The vehicle comes with a full tank, and we ask that you return it with a full tank. Gas is not included in rental rates.

Contact us immediately. We can create new keys quickly. There may be a small fee, but we'll make sure you can continue driving.

You are responsible for traffic violations. The citation goes to the registered owner, but we'll forward it to you. Pay the ticket as directed by the court.

First, ensure everyone is safe and call 911 if needed. Then call us immediately. Our insurance will handle the claim. We have 24/7 accident support.

No. A valid, current driver's license is required. We cannot rent to anyone with a suspended or revoked license.